Communication

Assert Yourself!

Assert Yourself! The Problem with non-assertiveness What is Assertiveness? The importance of using paraphrasing skills Assertive skills A-S-E-R-T Model If you’re like most people you tend to be fairly indirect about expressing your feelings and…

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Empathy – Communicating with the Heart

Building Relationships with Empathy by How do you feel when you are trying to talk to someone about a difficult situation and they are distracted by their phone messages or just not listening? Do you…